We provide free shipping for all products. For COD orders, Rs49 is charged as COD Fees. All orders placed with latestone.com would be shipped through our courier partners Anjani courier, Delhivery, First Flight.
All ordered products readily available in stock would be shipped in 24 hours of placing the order. The ordered products that are not readily available in stock would be shipped within 4 working days.
Dshopo only holds the responsibility of handing over the consignment to the courier company in 4 working days of order placement and payment receipt. It will be in no case liable for the delivery delays made by the courier company.
All orders would be delivered only to the registered postal address of the buyer as mentioned in debit/credit card details unless the alternate delivery address is mentioned at the time of order placement.
You can now return the damaged or defective orders to us in few easy steps within 15 days of receiving the consignment. Follow the below steps for easy returns. You may raise a request by writing us on contact us
On receipt of the return request, we may arrange the Pickup for most of the regions. If your Pin code doesn’t fall in purview of our company pickup policy then you may arrange the shipping from your end.
The product to be returned should be finely packed in return package with original packing and tags.
We will process 100% refunds * once we receive the product at our end.
The refunds are subject to the product condition and other parameters meeting our 15 days return policy.
Please Note : If the customer orders a wrong product, they should get back to us for a Return. It is the customers responsibility at their charges. When they get back to us to return the product, we can refund or exchange with that particular product!
DShopo.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the DShopo.com marketing team has obtained on special occasions like Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
When you buy our products/services, your purchase is covered by our 15-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.
We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee.
To request a refund, simply contact us with your purchase details within Fifteen (15) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund.
We take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 15 days period.
Note : The Refund money would reach you in 10-15 Workings Days.